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FREQUENTLY ASKED QUESTIONS

  • How do I register for Open-Play at Jam On It Pickleball/Reno-Sparks Convention Center?

  • How do I download the “Court Reserve” app?

    • CourtReserve can be downloaded on your phone/tablet/device through the App Store/ Google Play Store.

  • Do I need to reserve a court?

    • Only if you want to guarantee court time, the fee varies upon time requested. Open Play will be subject to rotation. 

  • Do I have to/register pay in advance?

    • No, but Jam On It will accept customers on a First-In-First-Out Basis should the facility be full.

  • What is drop-in/open play?

    • It is a casual and inclusive way to play where players of different skill levels come together and have a friendly, social experience while enjoying pickleball.

  • What is the surface of pickleball courts at Reno Convention Center?

    • They are indoor hard courts with a rough acrylic texture, emulating outdoor hardcourts without the weather considerations.

  •  What kind of balls are used at the Reno-Sparks Convention Center?

    • Both Indoor and Outdoor pickleballs.

  • What sneakers should I use while playing?

    • Tennis shoes that are non-black marking.

  • Should I wear protective eyewear?

    • Recommended for your safety but not required

  • Am I allowed to bring food or drink to Reno-Sparks Convention Center?

    • No, you are not allowed to bring food/drink from outside, except for closed-lid water containers. 

  • Where do I park? 

  • Are there restrooms located near the courts?

    • Yes.

  • Do I need to bring my own paddle and balls?

    • Jam On It Pickleball has loaner paddles available for , demo and/or purchase. ID and credit card is required to check out demo equipment. No fee will be charged upon return of equipment.  Paddles and balls may be available for purchase.

  • Can I play after my court reservation time?

    • Yes, you are welcome to stay and rotate in with other players following the paddle system, you will have to pay the drop-in fee.

  • Are certified instructors allowed to book a court to give lessons at the Reno-Sparks Convention Center?

    • Yes

  • What is a Premier Attendee?

    • Seniors(55+)

    • Military (Active/Reserved)/Veterans)

    • First Responders

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